Sona101 Club Terms & Conditions – Complete Terms of Platform Use

1Introduction & Eligibility

Sona101 club (hereinafter referred to as "we", "the platform", or "sona101 club") is an online gaming platform that legally operates in Bangladesh and other approved regions. These Terms & Conditions ("Terms") apply to our website, mobile app, and all associated services.

To use our platform, you must:

• You must be at least 18 years old.
• Online gaming must be legal in the country or region where you reside.
• You must register the account on your own behalf, not on behalf of anyone else.
• You must agree to accept the full Terms and Conditions.

sona101 club May refuse service at any time without notice if these Terms and Conditions are violated.

2Account Registration & Verification

2.1 Single Account Policy

Only one account is permitted per individual, household, or IP address. If multiple accounts are found, sona101 club Reserves the right to close all accounts and forfeit balances.

2.2 Accuracy of Information

You must provide accurate and complete information during registration. Providing false details may result in verification failure and withheld withdrawals.

2.3 KYC Verification

Before withdrawing, or if your transactions exceed a certain amount, you will be required to verify your identity (Know Your Customer – KYC). This may require:

• Copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of Payment Method Ownership

sona101 club Reserves the right to suspend withdrawals until verification is complete.

2.4 Account Security

You are solely responsible for keeping your account password and login details secure. Do not share them with anyone. If you suspect any unauthorized access, contact support immediately.

3Deposit & Payment Policy

sona101 clubDeposits are accepted via bKash, Nagad, Rocket, bank transfer, and cryptocurrency. The key deposit terms are:

• The minimum deposit amount is BDT 500 (may vary depending on the payment method).
• All deposits must be made from a payment method registered in your own name.
• Deposits made through third parties are not accepted.
• sona101 club No deposit fees are charged, though the payment provider's own charges may apply.
• If a deposit fails, the funds will be automatically returned to the original account.

4Withdrawal Policy

The following terms apply to withdrawing winnings:

4.1 General Terms

• The minimum withdrawal amount is BDT 1,000.
• Withdrawals will always be made via the same method used for the deposit.
• Withdrawals will not be processed until KYC verification is complete.
• Withdrawals are typically processed within 5–15 minutes.

4.2 Bonus Withdrawal

To withdraw from your bonus balance, you must meet the specified Wagering Requirement. Full details on bonus terms are provided in Section 5.

4.3 Withdrawal Rejection

sona101 club May withhold or cancel withdrawals in the following cases:

• Suspicious transactions or suspected fraud.
• KYC verification is incomplete.
• Failure to meet the bonus wagering requirement.
• Account suspended or under investigation.

5Bonus & Promotion Terms

sona101 clubTo enjoy the bonus offers on, the following general terms must be met. Individual bonuses may also carry their own specific conditions.

5.1 Wagering Requirements

• Most bonuses carry a 30x wagering requirement, meaning you must wager 30 times the bonus amount.
• Wagering is counted only on eligible games.
• Wagering requirements may differ for Live Casino games.

5.2 Bonus Validity

Each bonus must generally be used within 7 to 30 days. Any unused bonus will expire at the end of this period.

5.3 Prohibited Bonus Activities

• Claiming the same bonus from multiple accounts.
• Placing disproportionate bets to fulfill bonus wagering conditions.
• Attempting to exploit bonuses for artificial profit.

6Gaming Rules & Regulations

sona101 clubAll games on are certified by international RNG (Random Number Generator) standards. There is no possibility of manipulation in any game.

6.1 Betting Limits

Each game has a defined minimum and maximum bet limit, which is displayed within the game itself. sona101 club Reserves the right to change these limits at any time.

6.2 Technical Errors

If a technical error or server issue causes an abnormal outcome during a game, the result will be voided and the stake will be refunded.

6.3 Live Gaming Rules

In Live Casino games, the dealer's decision is final. In the event of a technical issue, the game may be restarted or voided.

7Prohibited Activities

The following activities sona101 clubStrictly prohibited on:

• Money laundering or transactions involving illegal funds.
• Attempting fraud, hacking, or system manipulation.
• Misusing or harassing other users.
• Operating multiple accounts.
• Using bots or automated software to play games.
• Selling or transferring your account to a third party.
• Operating an account on behalf of a minor.

8Account Closure & Suspension

8.1 Self-Exclusion

You may close your account at any time by contacting customer support. Please ensure all withdrawals are completed before closing your account.

8.2 Closure by sona101 club

For the following reasons sona101 club The following may result in account closure:

• Violation of the Terms and Conditions.
• Fraud or dishonest conduct.
• Extended inactivity (12 months).
• Legal or regulatory reasons.

8.3 Inactive Account

If your account remains inactive for 12 months, a monthly maintenance fee of BDT 100 or 10% of your balance (whichever is lower) will be deducted. Your account will be closed once the balance reaches zero.

9Responsible Gaming

sona101 club We are firmly committed to responsible gaming and offer the following features to help users maintain healthy gaming habits:

• Deposit limit: Set a daily, weekly, or monthly maximum deposit limit.
• Self-Exclusion: Take a gaming break from 7 days up to a permanent exclusion.
• Cooling-off period: Take a break ranging from 24 hours to 30 days.
• Reality Check: Get reminders at set intervals showing how long you have been playing.

If you feel your gaming is getting out of control, please contact our Responsible Gaming Page View or contact support.

10Privacy & Data Protection

sona101 club Your personal data is treated with the highest level of security. Our full privacy policy is available separately.

In brief:

• Your information is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• All transactions are SSL 256-bit encrypted.
• You may request deletion of your data (subject to legal obligations).

For more details, visit our Privacy Policy Read.

11Dispute Resolution

11.1 Filing a Complaint

For any complaint or dispute, first sona101 clubContact customer support. We aim to resolve all issues within 72 hours.

11.2 Investigation Process

In the event of a dispute sona101 club All gaming and transaction logs will be reviewed. Your cooperation throughout this process is required.

11.3 Final Decision

If a dispute cannot be resolved through internal investigation, it will be referred to independent third-party mediation. Both parties are bound by the mediator's decision.

12Changes to Terms & Effectivity

sona101 club Reserves the right to modify these Terms and Conditions at any time. For significant changes:

• 30 days' notice will be given on the website.
• You will be notified at your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

These Terms & Conditions were last updated on 1 January 2026. If you have any questions, please contact our customer support.